Troubleshooting

Audit Cannot Reach URL

  • Confirm the URL is public (no auth wall, VPN, or IP allowlist)
  • Use canonical HTTPS URL with full path
  • Check robots/sitemap access and bot-protection settings

Results Look Incomplete

  • Test a content URL rather than a shell-only route
  • Deploy changes, then re-run audit to verify updates
  • Ensure metadata/headings/schema are present in rendered output

DeepSeeker Results Changed

  • Model responses vary by timing and context
  • Use trend windows (weekly/monthly), not single checks
  • Keep prompt sets consistent for fair comparisons

Need Help

Contact support with the tested URL, timestamp, and screenshot of the issue. Include what changed since the previous successful run.